At Prolingo AI Labs, your privacy is our highest priority. We specialize in high-stakes professional intelligence and ensure your data is secure. This Privacy Policy details the types of data we handle, strictly complying with the Google Play Developer Policies (including Families Policy, COPPA, and GDPR).

1. Zero Personal Data Collection (PII)

We do not ask for, collect, or store any Personally Identifiable Information (PII) without your explicit login consent. The application can be used as a Guest without providing your name, physical address, email address, phone number, or geographic location.

2. Data Collection and Usage

To provide a gamified, progress-driven system, we track your learning journey:

• Local Storage: All learning progress, stats, and achievements are saved locally on your device by default.
• Cloud Sync (Optional): If you choose to log in via Google/Email to sync your data across devices, the account data is tied strictly to a secure ID. We do not sell, rent, or distribute this data to any third party.
• Analytics: We may collect anonymized, aggregated crash reports and performance diagnostics to improve the app stability.

3. AI Processing & Security

We utilize AI to provide real-time language evaluation.

• Real-time Evaluation Only: Text/Voice inputs are sent to our secure backend strictly for evaluating your English proficiency in real-time.
• Zero Retention Policy: Your inputs are NOT stored after the session model concludes processing.
• No Model Training: Your data is explicitly excluded from being used to train any third-party public AI models.

4. Third-Party Services

To operate effectively, we use limited third-party tools (such as Google Play Services, Google Firebase/Analytics, and Supabase). These engines may collect anonymized usage data and crash logs, but this does not identify you individually.

5. Children's Privacy (COPPA/Families Policy Compliance)

Prolingo is strictly designed for professionals and adults seeking career-oriented English skills. We do not target, solicit, or collect information from children under the age of 16. Our application includes a Neutral Age Gate screening system that actively rejects and blocks access to users identifying as under 16 years of age to ensure full compliance with global child safety laws.

6. Data Deletion

You have the right to request the complete deletion of your account and all associated data at any time. For instructions on how to delete your account, please visit our Account Deletion page.

7. Contact Data Protection

For data-related inquiries, data safety measures, and privacy protocols, please contact our Data Protection Office at:
hello@prolingo.pro